Mortgages, debt collectors top list of consumer complaints

Americans don’t like being in debt.

Aside from the obvious drawback of having to pay back the money, debt can entail various other problems, from being treated poorly by lenders to failing to understand the terms of a loan.

That’s one takeaway from a growing body of complaint data compiled by the Consumer Financial Protection Bureau. The relatively young federal agency, created in 2011 in the aftermath of the recession and financial-market meltdown, has been compiling complaints for just over four years. Debt problems consistently dominate the list of gripes, though the mix is changing.

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